fbpx

FAQ

Delivery: 2-5 working days arrival time(Greece).

Delivery: 7-14 working days arrival time(Europe).

Items are dispatched on weekdays Monday-Friday, and our aim is to have your order dispatched the next working day or at least within 48 hours(weekends are not included).

If you receive a faulty item please return to us within 30 days of receipt of the faulty goods.If you can provide pictures of the faulty goods it would be very helpful.  Please remember to get in touch with our Customer Service team prior to returning: [email protected]

Our returns address is: RAMPLE, Leoforos Dimokratias 19,Oreokastro,57013,Thessaloniki,Greece

Items must be returned within 14 days of the date shown on the dispatch note.

Items must be unworn and unwashed.

Pierced jewellery cannot be returned for health and hygiene reasons. Underwear and swimwear can only be returned if the hygiene seal has not been removed.

Items must have all tags attached.

Returns must be made at your own cost.

Cash on delivery

The cash on delivery  is 2.48€.The delivery is 3.50€.Free of charge for purchases of 100 € or more.

Bank account deposit

IBAN:GR7701712150006215140634024

Account Number:6215-140634-024

Beneficiary:Elpida Sachpazidou

Piraeus Bank

Credit Card

Visa, Mastercard etc.

PAYPAL

Size Guide is on the description of the products.

All sizes/measurements on this site are approximate but pretty much correct.

You can visit our warehouse anytime between Monday to Friday but please let us know first.